Must the manager and their designee be able to read, write, and understand English?

The requirement for the manager and their designee to be able to read, write, and understand English is essential within the context of assisted living facilities. This proficiency ensures effective communication with residents, staff, families, and emergency personnel, which is crucial for maintaining safety, delivering quality care, and adhering to regulations.

In assisted living settings, managers must also understand documentation, care plans, and instruction that may be presented in English. This is vital not just for day-to-day operations, but also for compliance with state regulations and ensuring residents receive appropriate care and support. Additionally, being able to communicate effectively helps foster a comfortable environment for residents who may have limited English proficiency.

This requirement emphasizes the importance of communication in the caregiving process and underlines a commitment to providing a high standard of service in the facility.