True or False: A manager or caregiver may act as a representative of a resident who is not a family member of the employee.

The statement is false because an employee, such as a manager or a caregiver, should not act as a representative for a resident if they are not a family member. The role of a representative typically involves making decisions or advocating for the resident's best interests, which is usually reserved for family members, legal guardians, or designated representatives. This approach is rooted in the principles of ethical care and conflict of interest; employees representing residents who are not their family members may create situations where personal interests could conflict with the resident's well-being or wishes.

In scenarios where representation is necessary, it is important to ensure that appropriate protocols are followed, typically involving consent from the resident and, when applicable, maintaining established boundaries regarding decision-making authority. By ensuring that only designated individuals take on the role of a representative, the facility commits to responsible management practices and protects the rights and autonomy of residents. This understanding is crucial for maintaining the integrity of the care environment and safeguarding residents’ trust in the services provided.