True or False: An incident refers only to events reported in complaints by patients.

The correct response emphasizes that an incident encompasses a broader range of events beyond just those documented in complaints by patients. In the context of assisted living facilities, incidents can include any occurrences that may affect the safety, health, or well-being of residents and staff. This includes not only formal complaints but also near misses, accidents, injuries, and any other situations that may warrant attention or action, regardless of whether a complaint has been made.

Understanding that incidents can arise from various circumstances allows for a more comprehensive approach to safety management and quality improvement. By recognizing this broader definition, facilities can effectively monitor, report, and address incidents, fostering a safer environment for all residents.